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Delivery Policy

Same Day Delivery In metro Areas (Sydney/Canberra): Orders must be placed by 9.30am
Next Morning Delivery In Metro Areas (Sydney/Canberra): Orders must be placed by 3.30pm


1)  FREE delivery
All  online orders of boxed or std size freight over $200 + GST are absolute FREE delivery and that is more than 70% of our range.  

 

2)   Flat fee

All o nline Orders under $200 + GST are a flat fee $ 10 +GST which is added at checkout 

 

3)   Special Goods or remote area Freight charges

It is well to note that   less than 30% of our product range falls into this special goods area.  

Where specified outside of Metro Areas (Sydney/Canberra), some items may have extra freight charges applicable because unable to use standard couriers. Only specialist transport companies will carry some items cost effectively.

Examples of non std freight.

a)      6 metre Strut Channel

b)      3 metre Threaded rod

c)      2 metre bulk bag piping insulation

 

Remote areas:

This has not come up very much at all, in fact what most companies call “remote areas” we deliver

There regularly examples in NSW,

a)      Dubbo, NSW

b)      Bega, NSW

c)      Wagga Wagga, NSW

d)      Maitland, NSW

So give us a go, we’ll certainly do better than most companies our customers tell us and we’ll find a way to get our products to you at very cost effective rates. A lot of the time we absorb some freight cost to keep freight costs to a minimum for our loyal customers in so called remote areas.

 

Fast and same day Dispatch:

We understand if you order it you want it!  Although it might sound obvious some companies take forever to get you your order. 
At PowAgroup we act fast and despatch over 80% of orders the same day, using our own drivers.

 

Same Day Delivery In metro Areas (Sydney/Canberra):  Orders must be placed by 9.30am
Next Morning Delivery In Metro Areas (Sydney/Canberra):  Orders must be placed by 3.30pm

 

All other areas including interstate order by 11:30am and it will be dispatched the same day.          

If we don’t have it in stock we will contact you and offer an alternative or let you know when it should be in, so there are no surprises.

 

Delivery Times

This is a hard one, sometimes we beat these times easily, but because it is not our own transport outside of Canberra and Sydney, we cant control it.

Strut or long lengths and or Bulky bagged insulation might add an extra day sometimes.

·           Brisbane – 2 days

·           Townsville 2-3 working days

·           Newcastle – 1-2 working days

·           Sydney Metro –  2 x a working day.

·           Canberra Metro– 2 x a working day.

·           Melbourne Metro – 1-2 working days.

·           Adelaide Metro –  2-3 working days.

·           TAS – 3-5 working days.

·           Perth – 3-5 working days.

·           Darwin – 3-5 working days.

·           Non Metro and remote locations 1-7 working days.

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